Best price guarantee
With us you always buy at the best price!
Have you found your desired product at a cheaper price at another retailer? No problem! Just contactOur sales team and we will deliver the item to you at the lower price. Prices for photo equipment change every minute. That's why we promise you even after your purchase: If you can buy an item purchased from us at a lower price in our region within 14 days with the same service and the same conditions, we will pay you the difference.
Please note that the following criteria also apply:
- The competitor must have a German head office. (You can check this in the imprint)
- The goods must be available for immediate delivery.
- The goods must not be B-goods, display items or similar used goods or goods subject to differential taxation (no VAT statement according to § 25 a UStG).
- The goods must be approved and certified for the European or German market.
- expired promotions at other retailers cannot be taken into account.
- The offer is generally accessible and not restricted to a closed circle of members or specific groups of people.
- Auction platforms and marketplaces such as Ebay are excluded from the best price guarantee.
- The best price always applies after all promotions including promotional vouchers. A further discount is not possible
Would you like to take advantage of the Foto Koch best price guarantee? Contact our sales team!
E-mail to the Service Center
Simply send us a short e-mail with your request.
We will endeavor to answer it promptly. Please note that there may still be delays of a few days if there is an increased volume of e-mails or the case is time-consuming. We ask for your patience in this case
Service telephone
You are welcome to call us. Our service staff are there for you at these times:
Monday to Friday
8:30 - 18:00 Phone: &49 211 17 88 0 - 0
Düsseldorf branch
Visit our branch in Düsseldorf. There you will receive individual specialist advice and the best service.
Address
Foto Koch, Schadowstraße 62, 40212 Düsseldorf
